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Key program features
- Organisation of hotel and restaurant work
- Hotel and restaurant service sales management
- Marketing strategies on the HoReCa market
- Business plan of a hotel company
- Hotel company as a business model
- Hotel and catering facility on the MICE market
- Management of a portfolio of hotel and catering services
- Contemporary trends in hotel and catering
- Crisis management in the hotel industry
- Human resources management
- Accounting of small and medium-sized enterprises
- International business negotiations (subject in English)
- Team management
- CRM - customer relationship management [email protected]