International Payroll and HR Operations

Study Program: International Payroll and HR Operations

1. Employee Lifecycle – From Hiring to Retirement (12 hours)

• Recruitment (recruitment, selection, job offer)

• Onboarding (data and document collection, contract generation, benefits administration)

• Employee Transfers (promotions, transfers, lateral moves, demotions)

• Contract Changes (working hours, contract extension, probation management)

• Benefits Administration

• Termination of Employment (voluntary, involuntary)

• Offboarding/Retirement (exit interview, exit checklist)

• Absence Management (leave management, working time, processes)

• Operational Procedures (SOPs) in the context of global HR policies

• HR Operations Models – Local vs. Shared Service Centers (SSC)

2. What is (Global) Payroll? (12 hours)

This section introduces students to payroll at both local and global levels, emphasizing its importance in today’s global economy, labor market, and political environment.

• Global Payroll Management Framework (GPMF)

  • Global payroll strategy

  • Global payroll management

  • Global payroll operating model

  • Global payroll delivery

• Best practices for designing and implementing payroll systems tailored to organizational context

3. Global Payroll Operations (12 hours)

International Teams

• Building international teams – Centers of Excellence (COE)

• Compliance with local law

• Employee data records – HCM and HRIS

• Scalable solutions, outsourcing, and global providers

Global Payroll Process Mapping

• Global SOPs vs. local SOPs

• Process optimization, systems, and global standardization

Monthly Payroll Cycle

• End-to-end payroll process

• Payroll accuracy and controls (SOX compliance)

• Payments and reporting

4. Global Mobility (12 hours)

• Dynamics of the global workforce and the role of HR operations

• Compliance and taxation for globally mobile employees

• Strategic mobility and future trends in HR operations

• International agreements and their operational implications

• Operational links to global mobility or local/remote employment

• Visas, immigration, and operational implications

• Employer of Record implications in People Operations

5. Financial Aspects of HR Operations (12 hours)

IOCPR Method

• IOCPR methodology

• Seven types of changes/input data

• Output reports and validation

• Control procedures (SOX compliance)

• Payment solutions

• Financial aspects

• Reporting (management, statutory, accounting, FP&A)

6. Project Management (12 hours)

• Relationship management

• Gantt chart

• Project management golden triangle

• Risk management

• Budgeting

7. Human Resource Management (12 hours)

• Ulrich Model

• Talent development

• Competency models

8. Basics of Accounting and Bookkeeping (12 hours)

• Double-entry principle

• General ledger

• Balance sheet

• Profit and loss account

• Financial liquidity

9. Business Communication (12 hours)

• International context

• Kerry Petterson’s Difficult Conversations Model

• Emotional intelligence

10. International Management (12 hours)

• Geert Hofstede’s model

• Cultural aspects

• Kim S. Cameron and Robert E. Quinn’s model

11. Change Management, Supervision, and Compliance (12 hours)

• Change management: transformation and effectiveness

• Service catalog and RACI

• Business Process Management (BPM) and Continuous Improvement (CI)

• Customer service mindset

• ESG / CSRD

12. HRIS and HCM Solutions in a Global Context (12 hours)

• Introduction to global HRIS

• Ticketing and interactive systems

• Global time and attendance systems

• Prerequisites for global payroll

• Case studies and best practices

13. Final Exam (2 hours)

• Comprehensive final examination

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Total Program Duration: 146 hours

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This program is designed to provide participants with practical knowledge and skills in international HR and payroll management, preparing them for operational and strategic roles in global organizations.